This Privacy Policy explains how BluePig Marketing LLC collects, uses, shares and protects information in the course of its computer integrated systems design practice for wash lanes, fleet yards and payment points. It applies to this website and to the professional services we deliver to clients.
1. Introduction
BluePig Marketing LLC is a computer integrated systems design practice based in West Jordan, Utah, United States. The company designs, programs and supports controls, networks, cameras, payment kiosks and monitoring services for automated wash lanes, fleet yards and similar facilities. This website presents that work and gives clients and prospective clients a way to reach the team.
This policy is published by BluePig Marketing, the developer and operator of this website and the service practice described on it. The legal entity responsible for the data practices described here is BluePig Marketing LLC, with its principal place of business at 7533 S Center View Ct, West Jordan - 84084-5526, United States (US). References to the Company, we, us and our mean that entity. References to you mean any visitor to this website or any individual whose information is handled in connection with our services.
We believe privacy is a design requirement rather than a legal afterthought. The same discipline we apply to a lane controller applies here: collect only what is needed, define who can see it, record what happened and remove it when it is no longer useful. This policy describes those decisions in plain language so that you can make an informed choice about using the website and working with us.
By using this website you acknowledge the practices described below. If you do not agree with them, please do not use the website and contact us with any questions before sharing information with our team.
2. Scope of This Policy
This policy covers information processed through this website, through email and telephone contact with our team, and through the professional relationships we maintain with clients, vendors and partners. It also explains the boundaries that apply when our systems handle information belonging to a client facility, such as vehicle records or camera footage at a wash site.
This policy does not cover websites or services operated by other companies, even where we link to them or work alongside them on a project. Each of those providers publishes its own privacy notice, and we encourage you to read it. This policy also does not replace any specific written agreement that governs a client project. Where a signed agreement sets stricter rules for project data, the stricter rules control for that project.
Our services are offered to businesses and organizations. We do not direct this website to children, and we do not knowingly collect personal information from children through the website.
3. Information We Collect
The information we collect depends on how you interact with us. We organize it into a few practical groups so that the purpose of each group is clear.
Contact details you provide
When you complete the contact form, send an email, call the office or meet the team at a site, you may provide a name, an email address, a telephone number, an organization name, a job title and the content of your message. We use these details to reply, to prepare an assessment and to keep a record of the conversation.
Project information
During an engagement we may receive site addresses, equipment lists, network diagrams, account identifiers, maintenance records and photographs of a wash lane. Some of this material may include information about individuals, such as the names of staff who hold site credentials. We treat project material as confidential business information and handle it under the terms of the applicable agreement.
Technical information from the website
Our web server records standard request information such as the internet protocol address that reached the site, the browser type, the pages requested and the time of the request. This information is used for security monitoring, fault diagnosis and aggregate traffic analysis. We do not use it to build advertising profiles.
Monitoring and support records
When we provide remote monitoring or support, our systems record device states, alert events and the actions taken by our staff. These records are operational in nature. They are kept so that we can explain an event, prove that an alert was delivered and improve the reliability of the lane.
Payment and billing information
Our invoices include business contact details and purchase order references. We do not ask you to send full payment card numbers by email. Card payments are handled through the payment provider named on the invoice, and our own systems keep only the reference needed to reconcile the payment.
4. How Information Reaches Us
Most information reaches us directly from you. You might send a contact form, reply to an email, call the office or hand a project folder to our team during a site visit. In each case you choose what to share, and we encourage you to share only what the conversation needs.
Some information comes from service providers that support our work. Our email provider delivers messages, our hosting provider records website requests and our accounting provider processes invoices. These providers send us the details needed to operate those services, such as delivery status or payment confirmation.
On client projects, information may also arrive from the client organization, from equipment vendors, from a managed service provider or from the client facility itself through the systems we support. We treat information that identifies a person the same way in each case, regardless of the route it took to reach us.
5. Why We Use Information
We use information for a limited set of purposes that a reasonable client would expect from an engineering practice.
- To answer questions, prepare proposals and arrange site surveys.
- To design, build, commission and support integrated systems for a client facility.
- To monitor equipment, deliver alerts and investigate faults at a supported site.
- To issue invoices, reconcile payments and keep accounting records as required by law.
- To protect the website, our systems and our clients from fraud, misuse and security incidents.
- To improve our own methods by reviewing completed projects in aggregate form.
- To comply with legal obligations and respond to lawful requests from public authorities.
We do not sell personal information. We do not rent contact lists. We do not use project information to train advertising models or to target individuals with marketing messages. If we ever wish to use information for a purpose that is materially different from those listed here, we will tell you first and, where the law requires it, obtain consent.
6. Legal Bases for Processing
Where data protection law requires a legal basis for processing, we rely on one or more of the following grounds.
Contract. We process information to prepare and perform the agreement we hold with a client, including the delivery of integration, commissioning and monitoring services.
Legitimate interests. We process information to run and secure our business, to respond to inquiries and to maintain the reliability of the systems we support. We balance those interests against the rights of the individuals concerned and limit the processing to what is necessary.
Legal obligation. We process information to meet tax, accounting, safety and record keeping duties, and to respond to valid legal process.
Consent. Where we rely on consent, for example for an optional marketing message, you may withdraw that consent at any time by contacting us. Withdrawal does not affect processing that took place before the withdrawal.
7. Cookies and Similar Technologies
This website is deliberately simple. It does not run advertising trackers, social media pixels or cross site profiling scripts. Any cookie that appears is used for a narrow technical purpose such as remembering a navigation state during a single visit, or it is set by a provider that keeps the site online and secure.
You can control cookies through your browser settings. Blocking all cookies may affect the behavior of some features, but the core content of this website remains readable without them. Where a third party provider sets a cookie on a page we host, we list the provider in our internal register and review the purpose during our annual policy review.
We do not use web beacons to track whether you opened an email for marketing purposes. If we add an analytical tool in the future, we will update this section and, where required, present a consent choice before the tool is activated.
8. How We Share Information
We share information only where there is a clear operational or legal reason, and only to the extent needed for that reason.
Service providers
We use providers for hosting, email, accounting, remote access and backup. Each provider receives only the information needed to perform its function and is bound by a written agreement that requires confidentiality and appropriate security. We do not permit a provider to use our information for its own marketing.
Project partners
On a client project, we may share technical details with equipment vendors, contractors or the client facility operator. We share only what the task requires, and we do so under the confidentiality terms of the project agreement. We do not share contact lists, pricing or internal notes with partners who are not engaged on the work.
Professional advisers
We may share information with legal, accounting and insurance advisers when they need it to advise the company. Those advisers are subject to professional confidentiality obligations.
Legal and safety disclosures
We may disclose information where we believe in good faith that the law requires it, that a court order compels it, or that disclosure is necessary to protect the safety of a person, the integrity of a system or the rights of the company. Where permitted, we will notify the affected client before disclosing project information.
Business transfer
If the company is sold, merged or reorganized, information may transfer to the successor entity as part of the business. The successor would remain bound by this policy for information collected before the transfer, unless new consent is obtained.
9. Retention of Information
We keep information only as long as it serves the purpose for which it was collected or as long as the law requires.
- Contact inquiries that do not lead to a project are removed from active systems after twenty four months.
- Client project records are kept for the term of the agreement and for seven years afterward, to support warranty questions and accounting duties.
- Monitoring event records are kept for twelve months in detail, with a shorter aggregate summary kept for three years.
- Website server logs are rotated after ninety days unless they are needed for an active security investigation.
- Accounting records are kept for the period required by applicable tax law.
When a retention period ends, we delete the information or make it permanently unreadable. Backup copies follow the same schedule, with a short grace period while the backup cycle completes. If deletion is not immediately possible because of a legal hold, we isolate the information from ordinary use until the hold is released.
10. Security of Information
We protect information with technical and organizational measures that match the sensitivity of the data and the environment in which we work.
Access to client systems is limited to named staff who need it for a defined task. Remote access uses a dedicated management path, multi factor authentication and an access list that is reviewed regularly. Credentials are stored in a password manager rather than in documents or chat messages. Devices are encrypted, kept patched and locked when unattended.
We keep backups of configuration files and project documents, test restoration on a schedule and record the outcome. Physical documents are kept in a locked cabinet at the company office. Staff receive privacy and security training at onboarding and at least once a year afterward.
No system is perfectly secure. If we become aware of a breach that affects personal information, we will investigate promptly, contain the issue, notify affected clients and individuals where the law requires it and cooperate with any authority that has jurisdiction. We maintain an incident log so that lessons from one event improve the next design.
11. Client Sites and Camera Systems
Many of our projects include cameras, sensors and payment terminals at a facility operated by a client. These systems are owned and operated by the client. BluePig Marketing LLC builds, configures and supports them, but the client decides why the systems are deployed and which of its own customers or staff are recorded.
For that reason, a person who appears in footage at a wash site should direct a privacy request to the operator of that site. We will assist the operator in responding to a valid request, and we will not release footage to a third party except at the direction of the operator or under valid legal process.
We design camera deployments with proportionate coverage. Cameras are positioned to cover the lane, the entry and the payment point, not private areas. Retention periods are set with the operator, playback is restricted to named roles and signage is placed where the site requires it. Where a client asks for coverage that seems disproportionate, we raise the concern before installation and record the discussion.
12. Privacy for Children
This website and our professional services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of thirteen through the website. If you believe that a child has sent information to us, please contact the office and we will remove it promptly.
At a client facility, a child may occasionally appear in camera footage because the facility serves the public. That footage belongs to the facility operator and is handled under the operator policy and the applicable law. We support operators in setting short retention periods and restricted access so that such footage is not kept longer than necessary.
13. Your Rights and Choices
Depending on where you live, you may have some or all of the following rights in relation to your personal information.
- The right to know what information we hold about you and how we use it.
- The right to request a copy of that information in a portable format.
- The right to correct information that is inaccurate or incomplete.
- The right to request deletion, subject to legal and contractual retention duties.
- The right to object to certain processing, including direct marketing.
- The right to withdraw consent where processing relies on consent.
- The right to lodge a complaint with a supervisory authority.
To exercise a right, write to hello@bluepigmarketing.autos with enough detail for us to identify you and the information concerned. We may ask for verification before acting on a request, especially where deletion or disclosure is involved. We aim to respond within thirty days and will tell you if a request needs more time.
You may also use the contact form on this website. Please do not send sensitive documents through the form. If a verification step is needed, we will arrange a secure method.
14. Notice for California Residents
Residents of California may have additional rights under state privacy law, including the right to know the categories of personal information collected, the right to delete, the right to correct and the right to opt out of the sale or sharing of personal information. We do not sell personal information and we do not share it for cross context behavioral advertising.
The categories of information we collect are described in section three of this policy. The business purposes are described in section five. The categories of recipients are described in section eight. We do not use or disclose sensitive personal information for purposes beyond those permitted by law.
To make a request as a California resident, contact us using the details in section nineteen. You may designate an authorized agent to act on your behalf, and we may ask the agent to provide written permission from you. We will not discriminate against you for exercising a privacy right.
15. International Visitors
The company is established in the United States, and our systems are operated from that base. If you visit this website from another country, your information may be processed in the United States and in the locations of the providers that support our work. Privacy law in those locations may differ from the law where you live.
Where we transfer personal information from a jurisdiction that restricts international transfers, we use appropriate safeguards such as standard contractual clauses with our providers and we limit the transfer to what the service requires. You may contact us for more information about the safeguards that apply to a particular project.
16. Marketing Communications
We send occasional project notes and service announcements to clients and to people who have asked to hear from us. Every message includes a way to opt out, and we honor an opt out promptly. Opting out of marketing does not stop operational messages about an active project, an invoice or a support matter.
We do not buy contact lists and we do not add people to a marketing list because they visited the website. If a colleague forwards a message to you, you will only remain on the list if you choose to subscribe.
17. Third Party Services and Links
This website may link to vendor documentation, maps or professional resources that we find useful. Those destinations are controlled by other organizations. We do not control their content, their cookies or their privacy practices, and a link is not an endorsement of those practices.
Some project work involves third party platforms, such as a payment processor chosen by the client or a camera platform supplied by an equipment vendor. When we connect a client system to such a platform, we document the data that flows between the systems and the contractual terms that apply. The client remains responsible for its own relationship with that provider.
18. Changes to This Policy
We review this policy at least once a year and whenever we change a system, a provider or a practice in a way that affects personal information. When we make a material change, we update the effective date at the top of the page and, where appropriate, notify active clients by email.
Earlier versions are kept in our legal register. If you would like to see the version that applied when you shared information with us, contact the office and we will provide it. Continued use of the website after an update means that you accept the revised policy, but it does not replace any specific consent that the law requires.
19. How to Contact Us
Questions, requests and complaints about privacy are handled by the company office. Please include enough detail for us to understand the matter, and tell us how you would like to receive a reply.
BluePig Marketing LLC
7533 S Center View Ct
West Jordan - 84084-5526
United States (US)
Email: hello@bluepigmarketing.autos
Phone: +14453205569
Business hours are Monday to Friday, 8:00 to 17:00 Mountain Time, and Saturday by appointment. If you are not satisfied with our response, you may contact the privacy authority that has jurisdiction where you live.